Power Healing for Smooth & Supple Skin • Enhances nutrients & moisture absoprtion • Replenishes collagen & enhances skin’s vitality • Soothes skin & protects skin against harmful pollutants
hanna October 16, 2016
i really love it..but can you tell me exactly when is the best time to use this? is it okay if use together with the repair cream?
Bio-essence Malaysia October 20, 2016
Thank you for your message, Hanna. Apply this Serum twice a day (morning & night routine) right after cleansing your face and before applying your moisturizer. Yes, you may use this together with the Bio-Energy Snail Repair & Smooth Cream for best results.
nur November 6, 2016
After apply serum tanaka white n night cream or day cream can i apply snail serum?
Bio-essence Malaysia November 29, 2016
Yes, you may apply Snail Secretion Serum & Tanaka White 4X Intensive White Serum at the same time. However, we would suggest you to apply only 1 Serum at a time – Day Regimen (Tanaka White 4X Intensive White Serum) and Night Regimen (Snail Secretion Serum). Thanks for stopping by, Nur.
Nurul Nadhira February 22, 2017
I really like this serum. My pimple scars already fade and my skin looks much better than before.
Bio-essence Malaysia February 23, 2017
That is awesome! We are delighted to hear that, Nurul. Thank you for your positive remark.
rania March 18, 2017
hi, my main skin problem is the whiteheads on my nose. i have a combination type of skin . i also have allergic rhinitis, therefore i frequently rubs my nose or touch my face with my barehand . im currently using bioessence hydra tri action as i thought it can reduce the oil production on my T zone and subsequently reduce the whiteheads. recent;y past 1 month, i had very bad acnes on my nose and face as well. which product do u suggest >
Bio-essence Malaysia March 22, 2017
Hi Rania, Royal Jelly + ATP Deep Exfoliating Gel is recommended to remove whiteheads and dead skin on your face. On top of that, the Snail Serum & Cream are suitable to reduce acnes and pimple marks effectively. You may continue using Hydra Tri-Action Toner to minimize pores & better oil control.
Bella July 1, 2017
Hi.. my main problem is whitehead, oily skin and pimple, i recently used bio essence tanaka white but, not really effective i think. So what do you suggest for my skintype?
Bio-essence Malaysia July 6, 2017
Hi, since you have oily skin with pimple, i suggest you to use our Hydra Tri Action range. Its more suitable for oily skin type. Further face care inquiries you can engage our customer service office at our official facebook page via facebook messenger. Thank you! =)
meiyra July 29, 2017
Hi… im using bird nest product.. but can you suggest me what type or suitable product for me? my problem.. I have uneven skin tone around my mouth..then have a pore and scar, my skin combination skin type which mean will oily around t zone area.. so which product that suitable?
Bio-essence Malaysia July 31, 2017
Hi Meiyra, you can continue with bird nest product, and add on Tanaka Bio-White advanced whitening serum to even out your skin tone. meanwhile for your scar, you can try our bio treatment essence in oil to lighten your scar problem.
Miss yat December 11, 2017
Hi there.. My problem is i have pimples on my fourhead , neck and under my jaws. I also have scars and my skin is quit oily. Which bio essense skin care auitable for my problem?.
Bio-essence Malaysia December 12, 2017
Hi Miss Yat, if you specifically want to target your pimple/acne problem, you can apply our snail serum around your pimples. if you wan an overall regimen, i would suggest you use miracle bio water foamy cleanser -> miracle bio water moist in water lotion -> snail serum -> miracle bio water moist in water gel.
nandini December 20, 2017
hai.im using tanaka white day and night cream, with tanaka white cleanser.i feel that my t zone gets oily, and small pimples appear over my chin.which product will suit my face?thank you
Bio-essence Malaysia December 20, 2017
Hi nandini, may be the product is too rich for you, you can try our new miracle bio water moist in lotion & gel. they are lighter & provide excellent hydration to your skin.
Asiah January 4, 2018
Hai im using this snail but after 4 day my skin got acne.. What should i do? Stop applying on my face or how?
Bio-essence Malaysia January 4, 2018
Hi Asiah, we suggest you to engage us in Facebook messenger, our professional customer service officer will help you on this.
Rose zainah January 20, 2018
What are great product!!!i just loving it..it make my skin smooth & clean..the result is amazing😚
Vy Suip January 23, 2018
Hi, further to your comment on 12 Dec 2017 to Ms. Yat on the overall regimen. When is the best i use the Snail Repair&Smooth Cream?
Bio-essence Malaysia January 24, 2018
Hi Suip, you can use ur snail repair & smooth cream after serum, in this case, u no need to use moist in gel as moisturiser.
sya January 25, 2018
hi. can i use another moisturizer product after apply the serum?
Bio-essence Malaysia January 29, 2018
yea sure, you can apply snail cream for a better result or moisturizer of other functions too.
Pang yi chan February 2, 2018
Great product,very good
Zawani February 26, 2018
Hello. I have a combination skin type. I have been using bio essence snail repair cleanser about 3months to treat my acne problem on face due to breakout. After my acne recovery i have changed to miracle bio essence miracle bio water foamy cleanser. About a week using my face get pimples. At the same time i used hyra tri action toner too. Can u pls assist me? Thank you
Bio-essence Malaysia February 27, 2018
Hi your skin is acne prone, so snail cleanser is more suitable. =) may be u can try snail serum as well for acne treatment.
Sara March 3, 2018
Hello, I have a dry skin type. I would like to try ur snail product but since pimples is not my problem, which bio essence skin care suitable for me? as I have uneven skin tone at the left side of my face and also stubborn old scars caused by acnes.
Bio-essence Malaysia March 5, 2018
u can try tanaka bio white serum & snail cream. in addition u should use sun screen too to protect ur face from uneven skin tone.
Anne March 5, 2018
Hai I’m having problems which there are so many whitehead on my face. Since this is my first time, which kind of bio essence should i use?
Bio-essence Malaysia March 7, 2018
Hi you can try Bio-essence Deep Exfoliating Gel to rub away your white head. =）
ummi March 8, 2018
kalau manufacturing date 15 bila tarikh expired?
Bio-essence Malaysia March 9, 2018
Biasanya product skincare mempunyai expiry date selama 3 tahun, product 2015 akan expire tahun 2018. =)
miaa March 29, 2018
which one is better bio essence ratio double serum or bio essence snail serum that can conbine with bio essence rose gold water?
Bio-essence Malaysia April 3, 2018
Hi Miaa, both cater for different skin’s concern. Golden Ratio Double Serum is more to anti-aging & deep nourishment while snail serum is for skin repair. if you use with Gold Water, Double Serum is more suitable. =)
Sha April 7, 2018
Hi. My skin problems are acne, acne scars and arge pores. Now, i’m early 30’s. Currently i’m using bio essence ATP toner and rose gold water. I can see a little bit difference. I would like to know what is the best product to solve my problems effectively
Bio-essence Malaysia April 11, 2018
Snail serum is suitable for your problem. =) Snail serum can boost your skin renewal & reduce acne & acne scar.
wadihah April 17, 2018
i already have my perfect skin after using bio essences snail complete set for a year. so can i change to other type bio essence product or just stay with snail?
Bio-essence Malaysia April 17, 2018
you can try our rose gold water! it is good for hydration & anti-aging.
Nas April 22, 2018
Hi, im using snail cleanser, and apply moisturizer during the day. I also applying serum after cleansing my face in the evening. After 4 weeks, my acne scar fade off my but more pimples coming out. Should i stop using this product or do i using it in appropriate way.
Bio-essence Malaysia April 26, 2018
Hi Nas, u can PM our Facebook messenger, our customer service officer will assist you on this. =)
Fatin May 3, 2018
Hi there. I am 30 yo and I have very dry skin that sometimes crack my lip. Currently using cleanser, toner and moisteriser Miracle Bio water. Sometime I feel moist but sometime null. Any suggestion? Which night cream and serum suitable for me? Tq
Bio-essence Malaysia May 8, 2018
You can try our Bio-Gold Gold Water & Bio-Gold day & night cream. =)
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